The introduction of the Non-Delivery Report (NDR) Feedback feature in Shipping API v2 is a game-changer, enabling sellers to submit non-delivery reports and take actions like rescheduling, reattempting, or returning to origin for eligible shipments. This is a significant development because it gives you, the seller, more control over your shipping process, ensuring your products reach your customers as intended. It’s all about enhancing customer satisfaction and maintaining a stellar seller reputation. And if you’re looking to leverage this new feature to its fullest, we’re here to guide you every step of the way.
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