This has been a long time coming. Available to vendors for well-over a decade. SellerCentral finally gets a no-brainer tool for selling used items.
https://sellercentral.amazon.com/recoveryui/removal-setting/automated-unfulfillable
Unlocking Extra Value with Amazon’s FBA Grade and Resell Program
For Amazon sellers, managing customer returns and unsellable inventory has always been a balancing act. Returning, removing, or disposing of items often meant lost revenue and wasted resources. Amazon’s FBA Grade and Resell program offers a new, effective solution to tackle this issue. This program enables sellers to recover value from eligible customer returns by grading them and relisting them as “Used” items, providing an opportunity to recoup costs while meeting customer demand for quality used goods.
How Does FBA Grade and Resell Work?
With the Grade and Resell program, Amazon evaluates your unsellable returns, assigns a condition rating, and relists the items on your behalf as “Used.” Here’s a quick breakdown of the process:
- Enrollment and Submission: Sellers enroll in the program through Automated unfulfillable settings in Seller Central, enabling Amazon to assess any customer returns flagged as unsellable.
- Condition Grading: Amazon assigns a condition—Like New, Very Good, Good, or Acceptable—based on detailed product assessments tailored to each category. Items not meeting these conditions are returned to unfulfillable inventory.
- Relisting and Management: Graded items are automatically listed as “Used,” and sellers can set pricing guidelines to ensure competitiveness. All listings display the item’s condition, with Amazon adding relevant condition notes about any cosmetic imperfections.
- Sales Tracking and Payouts: Sales data for Grade and Resell items is available in Seller Central, where you can track the status of graded units and monitor the performance of each used listing.
Eligibility and Fees
While the program is open to both US and non-US sellers listing in the US, some categories are excluded. Prohibited items, products with expiration dates, hazardous materials, and products under $15, among others, are ineligible. Fees for participating depend on the size and weight of each item, with processing fees only applied when an item is graded as sellable. Unsellable items incur no processing fees.
The Value-Add for Sellers
For sellers, Grade and Resell isn’t just about minimizing losses; it’s a proactive strategy to recover value from returns and engage a broader market. With the ability to set prices and manage listings, sellers maintain control over their used item offers, which can attract budget-conscious customers and build brand trust through transparency.
This program is a step forward in reducing waste, maximizing revenue, and meeting customer demands for affordable used items—all without the operational burden of manually processing each return.
If you’re ready to explore the potential of FBA Grade and Resell, consider activating it in your Seller Central settings. For questions about optimizing this program for your inventory, feel free to reach out to discuss how it can benefit your business strategy.
Finding More questions than Answers? Need More Help?
If you are finding yourself unsure and need some advice on next steps, Schedule a phone call with us and we would be happy to speak with you and provide actionable feedback to get you started and pointed in the right direction.